Mobile / Casino
These terms set out what lcv99 expects from you and what you can expect from us — covering account access, payment transactions and site use. Access to this platform depends on your local law and eligible regions; read these terms before you open an account or make any transaction.
By opening an account on lcv99 and using any part of the platform — whether that is placing a wager, funding your wallet via bKash, submitting a Bank Transfer request or navigating the lobby — you confirm you have read and accepted these terms in full. These terms form the complete agreement between you and us. Where a specific feature, information or payment path carries its own conditions, those sit alongside these terms and do not replace them. We may update these terms when platform rules, payment configurations or applicable law changes. When we do, the revised version is published here with the date it takes effect. Continued use of your account after that date means you accept the updated terms. If you do not agree to any revision, you should stop using your account and contact our support team to close it. Eligibility to use lcv99 depends on your local law and the regions we are currently able to serve; it is your responsibility to confirm you are permitted to access this platform where you are located. Upay and Bank Transfer routes are subject to the same terms as all other payment methods configured on the site.
Not every part of your interaction with lcv99 sits under a single rule set. These terms define which parts of the platform are directly covered, where third-party conditions also apply, and where your own choices as an account holder carry weight. Understanding the scope helps you know who to contact and what recourse you have in each situation.
Creating, verifying and operating your lcv99 account — including login credentials, wallet balance and transaction history — falls fully within these terms. You are responsible for keeping your account details secure and for all activity that occurs under your login.
All deposits and withdrawal requests made through bKash, Upay or Bank Transfer are governed by these terms alongside the operating conditions of those payment providers. We handle the instruction; the payment rail carries its own processing rules outside our direct control.
Game content, odds displays, promotional notices and lobby navigation are published by lcv99 and covered by these terms. Game mechanics and return information are supplied by the individual studios; we display only what they publish and make no independent claim about outcomes.
Links to external sites, third-party identity checks and any payment processor interface operate under their own terms and privacy rules. We are not responsible for content or decisions made by those services once your session leaves our platform.
These terms are not only obligations — they also set out the concrete steps available to you as an account holder. You have the right to review your full transaction history directly from the account dashboard, where every bKash deposit, Upay transfer and Bank Transfer instruction is logged with its status. If a detail on your account — such as your registered contact number or wallet reference — needs correcting, you can raise that through our support channel and we will verify and update it. You can also request a plain summary of any term you are unsure about; our support team will clarify in plain language without requiring you to interpret legal text on your own. If you believe we have applied a rule incorrectly to your account, you can formally raise a dispute by contacting us in writing via the support route shown on site. We aim to acknowledge every written dispute and work through it with you. Closing your account is also your right; make that request through support and we will process it in line with the steps outlined in the account closure section of these terms.
Your transaction log in the account dashboard shows every deposit and withdrawal, the payment method used and the current status. Check there first before raising a query.
Contact support with your account reference and the specific field you need corrected. We verify the request against your registration details before making any change.
Any term you find unclear can be queried through the site's published support route. Ask in plain language and we will respond in kind, referencing the exact clause that applies.
You may close your account at any time by contacting support in writing. Outstanding balances are handled in line with the withdrawal process before closure is confirmed.
If a term is unclear or you need to raise a formal query about how these terms have been applied to your account, use the routes below. We publish only the contact paths that are actively maintained on the platform; we do not list channels we cannot consistently staff.
Open the chat widget from any page on the site to reach the support team directly. For terms-related questions, mention the specific clause or situation so the team can respond with the right context.
Send a written query to the email address shown in the Contact section of the site. For formal disputes or account closure requests, email is the required channel so your submission is recorded.
The Help Centre linked from your account dashboard covers common terms questions with direct answers. Check there first for topics like transaction records, account corrections and how to read your wallet history.
We take a straightforward approach to how your account data, payment records and session information are handled under these terms. These are the four areas that matter most to account holders asking about how we operate.
Every bKash, Upay and Bank Transfer instruction is logged against your account and held for the retention period described in our privacy policy. You can view your own log in the account dashboard at any time without needing to contact support.
You are responsible for your login credentials and for any activity under your account. If you suspect unauthorised access, contact support immediately via the live chat or email route and we will review the account activity with you.
We use cookies to keep your session active, remember your payment preferences and measure how the site is used. The full list of cookies we set and how to manage them is in our cookie notice, linked in the site footer.
To update registered details, request a copy of your data or ask us to delete information we hold, contact support in writing with your account reference. We handle these requests in line with the data rules that apply to your region.
These are the questions we see most often from account holders reading these terms for the first time. Each answer points you to the specific action or section that applies.
Yes. All transactions processed through bKash, Upay or Bank Transfer are covered by these terms. Those payment providers also operate under their own rules, which govern the processing side. Both sets of terms apply at the same time; neither replaces the other.
We publish the revised terms here with an effective date. If you continue to use your account after that date, you are confirming acceptance of the update. If you disagree with any change, contact support before the effective date to discuss your options including account closure.
Access depends on your local law and the regions we are able to serve at any given time. It is your responsibility to confirm that accessing this platform is permitted where you are located. We do not make eligibility determinations on your behalf.
Send a written dispute to the email address in our Contact section, including your account reference and a clear description of the issue. We will acknowledge the submission and work through the relevant clause with you. Written disputes create a record that both parties can refer back to.
Log into your account and open the transaction history section of the dashboard. Every deposit and withdrawal — including the payment method, amount and status — is listed there. If a record appears incorrect, raise it with support using that entry as your reference.
You can request account closure at any time by contacting support in writing. Any remaining balance goes through the standard withdrawal process before closure is confirmed. We do not close accounts with pending transactions until those are resolved or returned.